WhatsApp are revolutionizing customer satisfaction

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By using platforms that customers already interact with daily, businesses can communicate more effectively and foster closer relationships with their customers.Person crossing the street with a backpack and a white striped t-shirt. He has a phone in his hand and smiles while looking to the side.Improve Customer Satisfaction and RetentionBusiness messaging platforms like and retention.

Consider this: In 2022, 55% of businesses sent text messages to their uae whatsapp list customers, an increase of 27% year over year from 2021. The same study indicated that 70% of consumers subscribed to commercial messages from al less one company in this period, which represents an increase of 12% compared to the previous year.

6Advertisers, for their part, also seem satisfied: 81% of them indicate that these channels help them build stronger relationships throughout the entire customer journey and at points before and after the sale.7 Like these figures suggest, the growing adoption of platforms like WhatsApp is not just a passing trend, but a considerable (and growing) force in the marketing sector.