As a result, the summer and especially the fall were rich not only in reports of successful migrations to domestic RPA , but also in vendors' statements about further plans to develop RPA functionality towards platforms for intelligent management and process automation. The main trends are closer integration with other sweden cell phone number list systems, including customer service, the emergence of specialized boxed products for different verticals, further increase in differences in functionality and approaches compared to foreign solutions - which will allow them to successfully compete in the Latin American and Southeast Asian markets - full-featured Linux support , as well as development towards the analysis of user behavior patterns using AI (full-fledged Task Mining and Process Discovery ) , "- said Mikhail Minyailov .
Mikhail Verisov believes that there is no point in hoping for the return of foreign vendors, because if they return, they will no longer be useful. "My point of view is that we no longer need foreign vendors. Our manufacturers should look in that direction for now, at least next year, and adopt their experience, but we can easily do without Western RPA in software - there is no point in waiting for its return, it is better to improve our own. We, as integrators, are also looking there," he said.
RPA expert at DRT Consulting LLC (former Deloitte ) Philip Mitsuk commented: "We are seeing a growing interest in RPA and are trying to develop a robot model that will be able to help clients. If foreign vendors return and their product is better, we will use it. But I agree that Russian solutions are worthy, and they are also cheaper. Therefore, we will choose the best on the market."
Oksana Samoilova agrees: “As a user, it is important for me that the platform is Russian.”
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