The same thing happens in business

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This functionality will be useful when transferring a task to an employee with the necessary competence. The Importance of Reviews review.png "A smart person learns from the mistakes of others" It is difficult to find a person who is not familiar with these words. A person gets acquainted with the experience of other people and draws conclusions. - before purchasing a product, the client studies information and the experience of others using it. Reviews have become a tool for exchanging experiences. The more positive reviews, the more trust in the product.



Nothing complicated, the logic is simple: if france phone number list there are positive reviews, then the product is good, if there are bad reviews, the product is bad. However, the presence of only positive reviews causes distrust of their veracity. The presence of negative reviews, in a reasonable proportion, is normal. At least because no one has yet created a perfect product that everyone likes. Some people like black, some like white, some like the right side, and some like the left. Taste preferences are different and are reflected in reviews, including negative ones. According to research: About 60% of customers were discouraged from contacting a company or purchasing a product by negative reviews.



74% of consumers trust companies with positive reviews more. 70% are willing to work with companies that respond to negative reviews and take them into account in their work. Feedback is essential. The client is pleased to see that his opinion is taken into account. Dealing with negative reviews It is difficult to respond to a negative review. It can be angry, offensive and sometimes cruel. Such a review causes disappointment, discontent and even anger. Especially if it is an undeserved review. It is important not to take criticism personally, but to analyze the situation and find the best solution.