Personalization and customer focus

[moumitaakter4407]

Personalization is key to boosting sales in 2024 .

Data from McKinsey & Company reveals that saudi arabia telegram database 73% of customers are more willing to purchase products or services if they are personalized to their preferences.

However, it is important to note that this is not just about adding your customer's name to the product.

It's really all about SELLING custom solutions right now.

Therefore, it is imperative that you listen to your client to know what problem or need you can satisfy with your services.

This is vital: Make sure you know them well before offering your service as their immediate solution.

On the other hand, if you already have pre-established service packages, don't be afraid to eliminate those resources or deliverables that are not so relevant to your client.

But don't hesitate to add new services to those who can benefit more from them, if you identify that they really need them.