solution for automating payment processes, transmitting readings and promptly

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Since December 2023, another way to pay utility bills has been available to St. Petersburg residents. Now you can pay for housing and communal services via a chat bot in Telegram. The developer of the technological solution is AFT LLC. Sberbank acted as the acquirer of the project.

Payments via Telegram el salvador whatsapp number database are accepted via a secure channel of information technology interaction between AFT LLC and the bank and are not processed by the Telegram messenger. When generating a payment form, the system redirects the user to their built-in mobile browser.

"The bot is a modern and effective solution that improves the quality of customer service and optimizes the business processes of companies. More than 3,000 management companies in St. Petersburg have already connected to the assistant," said Alexey Ushenin, manager of the Sberbank branch in St. Petersburg.

For management companies, this service is an innovative interacting with clients. All data is protected and confidential. In addition, the solution is free and does not require technical integration, which is important for small management companies without IT resources.

For residents, this is a way to pay for utilities with a card from any bank in a familiar messenger with an automatically loaded amount, as well as get the opportunity to communicate online with their management company. At the user's request, the bot will tell you about the news of the management company, show charges on the personal account, make a payment using an advanced security protocol, and issue a confirmation of payment.

"Messengers are increasingly entering everyday life, and our team is working on integration projects that make routine processes simpler and more invisible. For example, we implemented a parking payment service in the center of St. Petersburg via Telegram. We worked on the DomKU chatbot for about a year. As a result of our efforts and with the support of Sberbank, St. Petersburg residents received another tool for convenient payment of housing and communal services, sending requests to their management company and receiving information about charges," noted Anatoly Proskuryakov, General Director of AFT LLC.