For customers who arrive at the "functional outerwear category page", Jason will trigger a 60% discount message of "two pieces for 1,980 yuan" on the customer screen. Customers who will reach this page must be interested in functional jackets, so this message can greatly increase the number of transfer orders.
The conversion rate through customer marketing checkout on the official website is 2 times higher than the conversion rate of general e-commerce. In other words, every page of the official website can be customized. When a customer reaches a certain page and stays for a few seconds, what graphic and text message do you want the customer to see to stimulate them to place an order?
Jason even helps consumers label them. When a visitor reaches the "Overalls" page and stays for 5 seconds, he will be labeled "Overalls". Any new overalls products that are launched in the future can be recommended to these customers through FB, LINE, and IG for precise marketing.
Warm marketing creates value,
Jason has a very good evaluation of the Omnichat function: "Live OMO kuwait email list dialogue and interaction can bring about sales growth, which is in line with the original intention of Lei Xun's brand. LÄCHELN means "smile" and "temperature" in German. We believe that considerate live service is Can't be replaced by robots."
Omnichat has witnessed the transformation of "LÄCHELN" from a world-class OEM in Germany to a local brand in Taiwan that has been developed for 15 years. The store brings customers online to place orders, and one-on-one customer service can provide online shopping guides. Then take the customers to offline stores to experience it.
These cannot be accomplished in a day, and it all depends on boss Jason's courage to promote transformation and the unity of all colleagues at "LÄCHELN" to achieve today's achievements. Omnichat will continue to iterate new functions in line with the retail environment and customer needs, and grow with "LÄCHELN" and all retail brands.