Is This Just Call Forwarding?
Posted: Sun Jan 19, 2025 4:28 am
The cloud concept enables IT services companies to provide both hardware and software. Using cloud services removes the need for businesses to hire IT staff because they no longer need to maintain their own software or run their own servers.
Internet telephony providers have not overlooked the potential of the Cloud—online PBX services now proliferate. The ability to buy a DID number, attract calls to a specific location, and allocate that number to any device anywhere in the world truly liberates businesses.
With call forwarding, a hong kong telegram call arrives at one phone and then gets transferred onto another phone. On the surface, it seems that call forwarding is what PBXs do. However, there is a fundamental difference between the allocation of DID numbers and call forwarding. The PBX is an exchange and not an endpoint; it doesn’t receive calls, it routes them. It is a private addition to the public telephone network’s mechanical call routing system.
The crucial advantage of DID number allocation over call forwarding lies in caller IDs. Although it’s great to be able to forward calls to cell phones and remote offices, customers will see the unexpected number when anyone on those devices calls them back.
On the other hand, once a DID number is allocated to a device, that number identifies all calls made from it.
The Benefit for Customers
With the opportunities presented by DID numbers in mind, a marketing strategy can help you present these benefits to your existing and future customers.
DID numbers offer benefits across the board, which will be useful to the marketing manager, operations manager, the HR manager, and the accounting department. This is because DID numbers enable:
Improved corporate image
Flexible working practices
Global and distributed hiring policies
Cost savings on office space
The adoption of a DID number strategy can transform a business. The only limit on its potential benefits lies in the willingness or reluctance of companies to leave behind traditional business structures.
Internet telephony providers have not overlooked the potential of the Cloud—online PBX services now proliferate. The ability to buy a DID number, attract calls to a specific location, and allocate that number to any device anywhere in the world truly liberates businesses.
With call forwarding, a hong kong telegram call arrives at one phone and then gets transferred onto another phone. On the surface, it seems that call forwarding is what PBXs do. However, there is a fundamental difference between the allocation of DID numbers and call forwarding. The PBX is an exchange and not an endpoint; it doesn’t receive calls, it routes them. It is a private addition to the public telephone network’s mechanical call routing system.
The crucial advantage of DID number allocation over call forwarding lies in caller IDs. Although it’s great to be able to forward calls to cell phones and remote offices, customers will see the unexpected number when anyone on those devices calls them back.
On the other hand, once a DID number is allocated to a device, that number identifies all calls made from it.
The Benefit for Customers
With the opportunities presented by DID numbers in mind, a marketing strategy can help you present these benefits to your existing and future customers.
DID numbers offer benefits across the board, which will be useful to the marketing manager, operations manager, the HR manager, and the accounting department. This is because DID numbers enable:
Improved corporate image
Flexible working practices
Global and distributed hiring policies
Cost savings on office space
The adoption of a DID number strategy can transform a business. The only limit on its potential benefits lies in the willingness or reluctance of companies to leave behind traditional business structures.