This innovative delivery system has gained ground alongside the growth of online shopping. In a short time, customers began to recognize SmartLockers as a safe and reliable system that offers them greater control over their shipments, without the need to share their home or work address.
For their part, stores are seeking to improve their product and service offerings by incorporating these new technologies that are here to stay.
Nowadays, many customers are away from home for much of the day, so it is not possible for them to wait for a delivery or it is difficult for them to collect their online purchases from stores or branches of a logistics operator or pick-up point , since they are governed by business hours that may overlap with those of their work or other activities.
This new modality is based on six fundamental pillars, which are:
Reduction of CO2 emissions. Multiple cyprus phone data trips to homes are no longer necessary.
Guaranteed delivery. The process of depositing packages in the lockers previously assigned to their recipients is very simple.
Security and privacy. Users have complete confidence in using this system as they do not have to give their home or work address to third parties. In addition, the QR code for the withdrawal is unique and unrepeatable.
Agility in delivery times. Since there is a reduction in waiting times by eliminating queues at counters for service, identification or signatures.
Cheaper than traditional deliveries. They reduce distribution costs and this is reflected in the rates.
Extended hours, including Saturdays and Sundays. Increases end customer satisfaction by picking up their order at the times and days that best suit them.
Read more: How to ship when selling online?
SmartLockers in Argentina
In Argentina, SmartLockers exist and there are several companies that offer this service. However, its largest network is developed and operated by the company Pudo Argentina , a shipping and logistics platform that includes this technology among its services.
The company has its own fleet and operates not only SmartLockers , but also offers the option of home deliveries in which it can transport shipments of up to 15 kg and 68x32x5 cm with a delivery time of 24 hours in the same city.
They currently have more than 150 units installed, operating mainly in the Federal Capital, Greater Buenos Aires, La Plata, Pilar, Escobar, Córdoba Capital and Neuquén. They began operating two years ago and have increased their presence and capillarity in the coverage area they propose.
The integration of this shipping platform provides those who use it with a practical and innovative Reverse Logistics system that also operates on the installed network of Smart Lockers , which complements the menu of services offered to client stores. The store coordinates with its client the return of the product to the network of lockers , and Pudo picks it up and delivers it back to the store.