MAAC x CAAC breaks the message frame and leads brands to promote sales through interaction

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Create LINE OMO automated process to continue online and offline experience
Let’s see how it can be applied in practice! Combining MAAC and CAAC, brands can create an automated process on LINE official accounts, making the process from joining LINE OA to dialogue and consultation faster and smoother! Here’s how:

Place diversion links in stores to guide people to join LINE OA - MAAC
Make an interactive quiz game with automated responses - MAAC
Automatically assign keywords to stores and specialists - CAAC
Continuous online interaction drives offline activities - CAAC
After consumers join LINE OA from a store, the lebanon whatsapp phone number brand can use MAAC to automatically respond to create an interactive question and answer game on LINE. After clarifying the conversation intention from the consumer's click, the brand can then automatically assign keywords to the corresponding store or specialist through CAAC. Start one-on-one conversations with real people and maintain interactions online. A series of smooth experiences quickly connect offline and online!
In particular, CAAC has a "Specialist Avatar" function, which displays the specialist's photo based on the assignment result, allowing consumers to clearly know which specialist or store they are communicating with, making it more intimate!

Blog_MAAC+CAAC-Introduction

Not only is it convenient for consumers, but it also improves internal management and collaboration efficiency.
From a brand's perspective, the CAAC system is also a practical tool for internal management and team collaboration. Brands can allow different teams and stores to automatically assign functions on the same platform to serve consumers together according to different functions! In addition, there are two advantages: