label includes the different actions and processes related to the collection of credits by a company from its customers. We are talking about a field that concerns both B2C (Business to Customer) and B2B (Business to Business); naturally, with important differences.
And we are not just talking about debt collection and management of unpaid debts. In fact, quite the opposite: the real strategic function of cash collection is played on preventing delays or, worse, missed payments . Prevention is always better than cure, in short!
According to recent research conducted by CRIBIS and Dun and Bradstreet on a large statistical sample in the United States, 48.5 % of total invoices and accounts are paid late today. In Italy, however, the average of payments made on time stops at 40.8 % (up from 38.5% in Q4 2021 and stable compared to 40.9% in 2022).
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Even more recent is the UNIREC report on Credit Protection Services, published in June 2023 , from which it emerged that:
In 2022 alone , UNIREC member companies managed 80% of total practices on behalf of third parties . Compared to 2021, the increase was almost 50%;
member companies increased in 2022 compared to the croatia whatsapp resource previous year (+26%) , reaching an absolute value of approximately 200 billion euros.
The picture that emerges from this data is very eloquent. And the message is very clear: taking care of and optimizing cash collection processes is more important and urgent than ever! How to do it?
There is no one-size-fits-all solution, of course. But in this article we have chosen to identify the 3 best practices that we believe to be the most decisive. Let's see them below!
Credits entrusted for recovery to UNIREC
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