A preliminary point: the difference between digitalization and dematerialization

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Digitalization and dematerialization : these two terms are sometimes used as synonyms. But this is a mistake. There are in fact decisive differences that also concern the legal and evidentiary level.

So let's get some order. Dematerialization processes refer to the replacement of analog documents with their digital counterpart: a PDF/A contract instead of a paper one; an expense report scanned and digitally signed according to the law, before being taken to substitute storage. In short, it's about replacing paper with bits.

Digitalization , on the other hand, is a concept that goes further, as it armenia whatsapp resource involves the processes that are upstream of the creation of these same documents. It is only through the digitalization of processes that we can truly improve efficiency levels and reap all the advantages that innovation brings with it. In this way, it is possible to completely eliminate paper documents and analog processes, as their digital counterparts take on a complete legal and evidentiary value, thanks to the fact that behind their creation, management and conservation there are structured, secure and reliable processes .

The advantages of digitalization are many.

You save time and money . You improve the efficiency and fluidity of searching and sharing . You reduce compilation errors. You eliminate the risk of loss and tampering. You increase security . And all this happens at the same time, in a virtuous circle. But that's not all. Thanks to digitalization, in fact, a series of opportunities are created that go beyond simple fulfillments : opportunities that start from electronic archiving and then have a positive impact on CRM ( Customer Relationship Management) and CCM (Customer Communication Management) processes.