Emotional intelligence is , without a doubt, an extremely important skill in business.
This is because it can improve performance, productivity and adaptability to changes; necessary characteristics for any company that wants to generate value and grow.
For the reasons mentioned above, emotional intelligence is crucial for every leader , as they will be able to adapt to different environments and scenarios, as well as effectively manage each change. But that is not all, having this ability is key to developing competencies and making organizations more agile.
Now, when we talk about this lebanon telegram data characteristic, we must know that it has little to do with what has been learned academically; this is because it is not related to specific technical knowledge or intellectual ability.
Rather, it is linked to intuition , the ability that business leaders have to recognize their emotions in order to manage them assertively.
In this article we will talk more in depth about emotional intelligence in business and what its impact is :
What is emotional intelligence and what is its use in business?
Emotional intelligence could be defined as the set of skills that determine a person's behavior. This involves their reactions, attitudes, way of dealing with different scenarios and communication.
This means that we are faced with a mode of wisdom ; which allows us to identify how we act, how we are perceived by other people and how we can regulate our behavior. All with the aim of achieving good results in the way people relate to each other .
Once you start applying emotional intelligence in business, it is inevitable to realize that it improves teamwork , as well as the skills that business leaders have. In this sense, this skill can achieve the following :
Assertiveness in the members of a work team
Making difficult decisions with empathy
Have self-motivation to achieve the set goals.
Resolve any problems or setbacks that may arise
Assuming responsibilities and tasks
Now, once emotional intelligence is in place in business, organizations can quickly adapt to market changes .
As well as VUCA environments , an extremely important point since markets are constantly changing and transforming, becoming increasingly competitive.
Emotional intelligence steps
Steps to detect and develop emotional intelligence in your organization
Let's now look at the steps to follow to detect and develop emotional intelligence within your organization:
It starts from the top
The main starting point is senior management. As a first step in detecting and developing emotional intelligence in your company, you must ensure that your leaders can rely on this ability.
Mainly because they are responsible for the different areas of your organization; they are also the ones who will accompany the rest of your collaborators to add this characteristic by example.
Emotional intelligence-weak points
Evaluate the weak points (yours and your collaborators')
The second step applies to every member of your organization. It is important to assess and be alert to signs of inappropriate emotional management . This can be reflected through a reaction, statement or body language.
If you find these weak points, it is advisable to talk about them. For example, you could talk about the impact of this behavior so that you can work on self-regulation among team members.