Sugar CRM is a super interesting tool that works a little differently from other CRMs on the market. This tool chooses to go towards automation. Users will be able to add information about your potential customers and Sugar will automatically predict what might happen with these customers in the future. In this way, you will be able to make decisions based on data predictions.
As with other CRMs, Sugar also has the ability to keep all why purchase dentist database from us the information of a contact, connect to other tools through APIs, send automatic emails and more.
WhatsApp <--> SugarCRM
What is Callbell?
Callbell 's SaaS platform focuses on strengthening communication between businesses and customers through messaging applications . It offers a team chat tool that allows businesses to connect their Facebook pages , WhatsApp accounts with the WhatsApp Business API , Instagram Business and Telegram , with the aim of centralizing support channels and providing better customer service. All this in a single, centralized solution.
How to Integrate WhatsApp with Sugar CRM – Main Method
To start using and integrating WhatsApp with Sugar CRM, you will first need to:
1) Create an account in Callbell and integrate WhatsApp.
2) Create an account in SugarCRM
Once you've done that, you can use Callbell's API documentation to link your WhatsApp Business account with Sugar CRM as needed.
One of the most popular uses of this WhatsApp integration with Sugar CRM is contact management and synchronization. These functions are made possible thanks to the section of the Callbell API documentation dedicated to contacts.
So, for example, it will be possible to automatically synchronize the WhatsApp contacts generated in Callbell with the contacts section of Sugar CRM (and vice versa).