Adding an autoresponder to your WordPress website, blog, or online store
This will help you provide top customer support.
Pros of Heroic Inbox :
We like that the plugin allows you to categorize different conversations using email tags.
During testing, we found that the plugin notifies you when a customer opens your email. It also has collision detection, autoresponders, and a ticket history feature.
Heroic Inbox can integrate with Heroic KB to create documentation for your business.
It offers WooCommerce integration that allows users to view their purchase history on your store.
It offers detailed analytics and reporting features to monitor team performance, track response austria telemarketing data times, and identify areas for improvement.
Cons of Heroic Inbox :
While reviewing the plugin, we didn’t like its integration process with Gmail because it’s not that easy for beginners and you have to download the Google Workspace app .
Why we recommend Heroic Inbox: This plugin is ideal for small to medium-sized businesses that want to manage all their customer support emails directly from their WordPress dashboard.
3. FreshDesk
Freshdesk
FreshDesk is another customer support solution that has impressed us. One feature of this tool is that it allows you to automatically convert incoming emails into support tickets. Plus, it is quite affordable.
We were also impressed with the ability to manage multiple support email addresses within a single Freshdesk account. This way, different departments can handle their respective requests efficiently.
It does not have a free plan?
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