You've probably noticed in this article that we're pretty excited about Heyday, the conversational AI platform that joined the Hootsuite team in August 2021. Heyday is one of the best tools available right now for smart social commerce , and this platform has everything you need to convert customers at scale . Here are some highlights:
All your conversations are centralized.
Whether AI-generated or human-typed, Heyday consolidates all your messages afghanistan phone number data into one inbox. (No more searching for hours for that mysterious Insta DM, or was it a Facebook post, or an email…)
The chatbot makes personalized product recommendations.
Smart technology can detect keywords in queries and use them to recommend the ideal product to your customers.
Online customers can be connected with sales representatives.
Heyday's hybrid approach isn't limited to bots; it also includes humans working with technology. The chatbot can connect an online customer with a retail sales representative by triggering a live chat or video call.
Peak activity is easily managed.
If you're experiencing explosive growth, consider a chatbot for your next hire. Mercy Handi's hand sanitizer saw a huge sales surge in 2020 (due to, well, you know). Imagine that—an 817% growth in global sales. They used Heyday chatbots to automate frequently asked questions to help with the influx, which eased the pressure on their customer service team.
We have 20 integrations (and counting).
Heyday comes with all the major integrations that make online shopping easy (Shopify, Google Business Manager, Magento, Prestashop, Salesforce, etc.), so customers can add items to their online cart directly in the chat. Easy money.
Instagram Chatbot for Retail Sellers
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