— I don’t have such a number on my card
Posted: Wed Feb 12, 2025 7:04 am
— What?! Replace the computer? (Surprisingly, at that moment I didn’t sense a catch, blaming it all on the short-sightedness of a particular security officer.)
— I meant to reinstall the operating system, since the attackers gained access to it.
— ...
— Are we going to cancel the payment of 42 thousand?
- Yes, let's cancel.
- Okay, I'm starting the cancellation process. Look, you'll now receive a six-digit code - you don't need to tell me, for your own safety, I'll now start the automatic service, you follow its instructions and when it asks, enter 6 digits in tone mode. (And here I remembered the most important rule that you literally hammered into my head. I make any transactions with the account, cards, transfers, etc., only when I call the bank myself. If the bank calls me, I always call back myself.)
- I would like to make sure that I am really speaking with a bank employee, let me call back myself.
— I mean, “that you’re really talking to a bank employee,” but who else?
- Let me call you back.
- If you call back, you will be connected to the manager, and we are from the security service.
- Well, the manager will also be able to cancel this operation.
— We are worried about your money now — we have tracked a suspicious payment, frozen it for 10 minutes and want to cancel it. While we are talking, 5 minutes have already passed.
- I understand everything, it's great that you did all this, but I would still like to make sure....
- I'm calling you from a bank number, it's written on your card, and you don't believe me. What other proof do you need that I'm from the bank?
- So you have a premium card?
- Yes.
- Ah, I see, it's a different number. Do you want me to call back and it will be the number you have on your card?
- No, I want to call back myself.
- Well, I'm calling you from a bank number, what else do you want? (Here, the voice of the interlocutor begins to sound desperate.)
— You know, there are technologies now iceland whatsapp data allow me to display any number at all.
- Oh, what are you saying!
- Anyway, I'll call you back.
- I see, you refuse. Then I confirm the transaction and we transfer 42 thousand. (I tried to shout into the phone that "I do not refuse!", but the person on the other end hung up.)
— I meant to reinstall the operating system, since the attackers gained access to it.
— ...
— Are we going to cancel the payment of 42 thousand?
- Yes, let's cancel.
- Okay, I'm starting the cancellation process. Look, you'll now receive a six-digit code - you don't need to tell me, for your own safety, I'll now start the automatic service, you follow its instructions and when it asks, enter 6 digits in tone mode. (And here I remembered the most important rule that you literally hammered into my head. I make any transactions with the account, cards, transfers, etc., only when I call the bank myself. If the bank calls me, I always call back myself.)
- I would like to make sure that I am really speaking with a bank employee, let me call back myself.
— I mean, “that you’re really talking to a bank employee,” but who else?
- Let me call you back.
- If you call back, you will be connected to the manager, and we are from the security service.
- Well, the manager will also be able to cancel this operation.
— We are worried about your money now — we have tracked a suspicious payment, frozen it for 10 minutes and want to cancel it. While we are talking, 5 minutes have already passed.
- I understand everything, it's great that you did all this, but I would still like to make sure....
- I'm calling you from a bank number, it's written on your card, and you don't believe me. What other proof do you need that I'm from the bank?
- So you have a premium card?
- Yes.
- Ah, I see, it's a different number. Do you want me to call back and it will be the number you have on your card?
- No, I want to call back myself.
- Well, I'm calling you from a bank number, what else do you want? (Here, the voice of the interlocutor begins to sound desperate.)
— You know, there are technologies now iceland whatsapp data allow me to display any number at all.
- Oh, what are you saying!
- Anyway, I'll call you back.
- I see, you refuse. Then I confirm the transaction and we transfer 42 thousand. (I tried to shout into the phone that "I do not refuse!", but the person on the other end hung up.)