How emails get delivered
Posted: Sat Feb 01, 2025 7:50 am
To understand what happens when an email is not delivered, let's look at the process that an email takes to reach the customer.
Simple explanation: How emails are delivered
To make it easier to understand, let's insurance leads for seniors explain it simply. An email sent from the sender's mailbox travels from the sender's mail server to the recipient's mail server, and finally arrives at the recipient's mailbox. This is the flow of how an email is delivered.
Why haven't I received an email?
So why are there cases where emails aren't delivered?
When an email is not delivered, the reasons can be broadly divided into two categories: 1) temporary and 2) permanent.
Temporary factors (soft bounces)
Emails may not be delivered temporarily if the recipient's mailbox is full, a network problem occurs, etc. Once the problem is resolved, the email will be delivered, albeit with a delay.
Permanent factors (hard bounces)
If the email address is incorrect or does not exist, the email will not be delivered no matter how many times you send it.
If your email does not arrive, you need to check the reason for the non-delivery and take measures. In addition to the process of how emails are delivered, Internet service providers (ISPs) and mobile carriers that receive emails have implemented measures to prevent spam emails from increasing. It is also important to deliver emails in a way that does not fall victim to these measures.
Simple explanation: How emails are delivered
To make it easier to understand, let's insurance leads for seniors explain it simply. An email sent from the sender's mailbox travels from the sender's mail server to the recipient's mail server, and finally arrives at the recipient's mailbox. This is the flow of how an email is delivered.
Why haven't I received an email?
So why are there cases where emails aren't delivered?
When an email is not delivered, the reasons can be broadly divided into two categories: 1) temporary and 2) permanent.
Temporary factors (soft bounces)
Emails may not be delivered temporarily if the recipient's mailbox is full, a network problem occurs, etc. Once the problem is resolved, the email will be delivered, albeit with a delay.
Permanent factors (hard bounces)
If the email address is incorrect or does not exist, the email will not be delivered no matter how many times you send it.
If your email does not arrive, you need to check the reason for the non-delivery and take measures. In addition to the process of how emails are delivered, Internet service providers (ISPs) and mobile carriers that receive emails have implemented measures to prevent spam emails from increasing. It is also important to deliver emails in a way that does not fall victim to these measures.