9:00—Morning meeting with the project team.
10:00—Analysis of sales information for the previous month.
12:00—Interview with the head of the logistics department about current issues.
14:00—Working on a presentation for the board of directors.
16:00—Meeting with the IT department to discuss requirements for the new CRM system.
17:30—Summing up the day and planning tasks for tomorrow.
An example of a specific task of a specialist
Now let's look at a real-life example. Imagine that you mexico whatsapp number are an information analyst at a large online store. Your task is to optimize the process of handling product returns.
Step 1: Analyze the current process
You study return statistics, conduct interviews with return department employees and customers.
Step 2: Identify problems
You find that the process is taking too long due to manual request processing and lack of automation.
An example of a specific task of a specialist
Source: shutterstock.com
Step 3: Developing Solutions
You propose to implement an automatic return confirmation system for certain product categories and create an online form for customers.
Step 4: Calculate efficiency
You calculate that such changes will help reduce return processing time by 40% and save the company about 500,000 rubles per year.
Step 5: Presentation of the solution
You present your findings to management using visual graphs and specific figures.
Step 6: Implementation and Evaluation
Once approved, you work with the IT department to implement the new system and then analyze the results one month after launch.
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What should an information analysis specialist be able to do?
Now let's figure out what set of competencies is needed to become a real superhero in the business world.
Professional skills (hard skills)
Imagine that you are assembling a Lego set. Each professional skill is a piece, without which the picture would not be complete. Here are the pieces that should be in your arsenal:
Information analysis . Ability to work with large volumes of information. It is necessary not only to be able to collect information, but also to turn it into useful insights. Tools like Excel, SQL, Python are your faithful assistants in work.
Data visualization . The ability to create clear and beautiful graphs and charts is like the art of telling stories, only in the language of numbers. Tableau, Power BI — your brushes and paints.
Process modeling . The ability to see a company's activities as a set of interconnected processes and be able to optimize them. It's like assembling a puzzle, where each piece affects the overall picture.
Knowledge of project management methodologies . Agile, Scrum, Waterfall are not the names of rock bands, but approaches to project management that you need to know and be able to apply.
Understanding programming basics : No, you don't have to be a hacker, but having a basic understanding of how code works will help you communicate better with your IT team.
Financial Literacy : Being able to read financial statements and understand the economics of a business is like having a treasure map to the business world.
Personal qualities (soft skills)
Now imagine that professional competencies are a powerful car engine. But without a good driver, even the coolest car won't go anywhere. Here are the personal qualities that make an analyst an excellent specialist:
Communication skills . Being able to speak the same language with both technical specialists and company management is like being a translator, only in the business world.
Critical thinking . The ability to look at problems from different angles and not be afraid to ask uncomfortable questions. It's like being a detective who looks for clues where others don't see them.
Emotional intelligence . The ability to understand and take into account people's emotions and motivations. It's like having a built-in mood detector that helps you build relationships and resolve conflicts.
Adaptability . The willingness to learn new things and adapt quickly to change. In a world where technology changes faster than we can drink our morning coffee, such qualities are worth their weight in gold.
Systems thinking . The ability to see not just individual elements, but the entire system as a whole. It's like being able to solve a Rubik's cube, understanding how each turn affects the overall picture.
Curiosity . Passion for new knowledge and constant development. A business analyst is like an eternal student, only instead of a record book he has projects and cases.
Personal qualities (soft skills)
Source: shutterstock.com
Of course, becoming an expert in all of these areas at once is no easy task. T