Read more: How Vizient uses brand advocacy to triple social engagements.

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B2C
B2C brands depend on social to increase their germany b2b leads discoverability and create customers for life. By leveraging influencer marketing and developing communities of loyal fans, B2C companies tap into the power of social proof. Authentic engagement builds audience trust, driving long-term growth and brand affinity.

Read more: How Casey’s improved their overall guest satisfaction score with Sprout’s customer care capabilities.

B2B
When B2B brands harness social media, they significantly boost their market presence—making it easier to drive steady revenue growth. Like B2C, B2B companies rely on brand advocacy (from their employees, customers and community) to increase share of voice and visibility.

Read more: How Salesforce saved 12,000 hours and increased community engagement efficiency tenfold with Sprout.

Nonprofit
For nonprofit organizations, social is a prime channel for securing donations, increasing awareness of their mission, influencing public discourse and providing a community for those advocating for their cause. Unlike traditional media, social offers a direct line to the public, making it easier to encourage time-sensitive action and shape the narrative.

Read more: How the Innocence Project uses social to save lives.