Build the pitch
Based on customer data, build a pitch designed to encourage the customer to close the sale.
In your speech, show the advantages of that purchase and add value to the product/service offered.
Here's a tip: when upselling, don't show the price; focus on the difference. In other words, don't say that the advanced plan costs R$1,500, but rather argentina phone numbers that it's R$200 more than the current plan, with many more advantages.
Test and scale
In the world of sales, some techniques work and others don't. But it's impossible to know which ones are effective without testing.
Therefore, before implementing cross-selling and up-selling into your sales team's routine, carry out a series of tests.
So, you need to figure out which offers work, which approach is ideal, how to generate interest in the customer, what the right timing is, what the main objections are, and so on.
With the process already mapped, it's time to activate all salespeople and scale the operation.
Train your team
Finally, a skilled team can be much more successful with cross-sell and up-sell strategies.
For this reason, do not underestimate the importance of periodic training for the sales team.