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Step 5: Check customer reviews and ratings Customer uk whatsapp and ratings are a gold mine of information. Scraping competitor reviews can provide insight into what customers like and don’t like about similar products. This information can guide your product development and marketing strategy. Sentiment analysis: Use sentiment analysis tools to categorize reviews into positive, neutral, and negative.
Identify common themes in negative reviews (e.g., poor quality, long shipping times) and make sure your product addresses these issues. Feature requests: Customer reviews often include suggestions for product improvements or additional features. Scraping these reviews can help you innovate and offer something your competitors can’t. Rating Distribution: Analyze the distribution of your competitors’ ratings.
Step 5: Check customer reviews and
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