2. Reduction of errors and increase of safety

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Here are two more aspects that we have already touched on quickly.

With document automation, the possibility of human errors during compilation is eliminated , on both sides: that of the insured and that of the companies.

If automatic processes are well managed, the possibility guatemala whatsapp resource of forgetfulness is eliminated . And automated cross-checks can be implemented.

Finally, there is the very delicate side that has to do with security, compliance, and privacy regulations.

With digitalization and automation, not only are the risks of loss or theft radically reduced . But you also have the ability to update your processes very quickly , to adapt to any changes in regulations, but also in best practices.

3. Improving Customer Experience
Where are the challenges of the future of the Insurance Industry being played out?

Simple: on the relationship between the company and the insured.

There is nothing more wrong, today, than to focus only on your offer, forgetting to modulate it on the target.

And how does all this (which is valid for every Industry) fit in with document automation in the insurance sector?

In two ways.

The first: avoiding the delays, inconveniences and risks of error inherent in manual document management significantly improves the customer experience , their level of satisfaction, their perception of the company... and we know very well how important it is to transform your customers into your first testimonials.

The second: putting digital and automated document management on track also means having a “high-resolution photograph” of your audience . A mine of easily available and interpretable data on the characteristics, behaviors, needs and desires of your insured audience.