Transparent pricing: No nasty surprises

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Customers are particularly annoyed when additional costs suddenly appear at the end of the purchasing process. Whether it's shipping costs, taxes, or other fees, they should be communicated transparently from the start. Hidden pricing can not only damage customer trust but also pose legal problems.

Data protection: A must in the digital world
In times of data leaks and hacker attacks, protecting personal data is crucial. amazon database Online stores are obligated to protect their customers' data and provide transparent information about how this data is used. This not only meets legal requirements such as the GDPR, but also helps to gain and maintain customer trust.

In the ongoing effort to improve customer service, many companies are now turning to artificial intelligence (AI) in the form of chatbots. These chatbots provide 24/7 support and can often handle inquiries faster and more efficiently than human agents. While they offer significant benefits, they also bring new challenges regarding data protection.