Standout Ecommerce Features

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Tidio is free to download and use. However, you will have to pay extra for any premium features such as the ability to create chatbot templates and the ability to monitor the visitors on your site.

Who It’s Best For
As one of the more capable free-to-use live chat solutions, Tidio is one of the better options for anyone who wants to offer live chat support without having to pay a subscription fee.


Zoho SalesIQ is a customer engagement tool aimed at marketing, sales, lead generation, and support teams which also has live chat. The platform includes custom chatbots, advanced monitoring and reports, and the poland phone data ability to easily switch between live chat and other key support channels. The centralized dashboard lets you track the performance of your live agents with ease.

Create canned replies to frequently asked questions
Route live chat sessions to a phone call
Integrate with a variety of other customer support tools, including your website’s help desk
Monitor the performance of your support agents via a convenient, centralized dashboard
Pricing
The base version of Zoho SalesIQ is free to download and use. There are also paid versions of Zoho SalesIQ that offer additional features, and these paid versions range from $7 per month per agent billed annually to $20 per month per agent billed annually.

Who It’s Best For
Zoho SalesIQ markets its solution to “every type of business,” including finance, ecommerce, travel, real estate, education, and restaurants. The free version holds onto core features and the paid versions are relatively affordable compared to other all-in-one platforms. It’s a great choice for startups and small businesses that are looking to get a lot of customer support tools for minimal cost.